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Reasons Why Clients Won't Buy Again
You didn't follow up after the first sale. After the
sale you could have sent a thank e-mail or postcard.
You didn't follow up in the time
you stated you would with the information they requested.
Your customer couldn't get a hold of you in time
when they had a "after question" sale. You could
have added extra lines of communication.
Your customer doesn't want to revisit your web
site because it didn't offer much. You could have
offered more original content or freebies.
Your competition is offering better service. You should have been more aware of how they are targeting your customers.
Your customer forgot your web site address.
You should have given your customers your web
site information in your product package.
You didn't up-sell when they were already in the
buying mood. You can always try to sell another
product when they're ready to buy your first one.
Contact Us: (407) 276-1593
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